Shipment and Delivery
At Amsterdam Baking Company you order easy and fast online. Your order will be delivered at any address in The Netherlands. For shipments outside The Netherlands (Belgium, Germany, Denmark, Sweden, Finland, Norway) you can order on this website.
How are packages delivered?
Packages are delivered with DHL or Trunkrs. You receive a track and trace code after your package has been processed by the logistics company.
NOTE: due to busy times at the logistics companies it can take a while before you receive your track and trace code. Unfortunately we cannot speed up this process.
We deliver from Tuesday - Friday (all Netherlands
We deliver from Tuesday - Sunday (Amsterdam only)
You can pick-up your order from Tuesday - Sunday (8:00-14:00)
- Orders placed on Friday after 12:00 and weekends will be sent fresh on Monday.
Can my order be delivered another day?
What are the shipment costs?
All orders below € 60 are € 3,95
Orders above € 60 have FREE delivery.
- It can happen that your package will not arrive within 24 hours.
Luckily these are exceptions, but we cannot control the process at the logistics companies. For this reason we can, unfortunately, not accept any refunds or other compensation.
- Our packages are packed in a careful and shock resistant way. Sometimes a package gets damaged anyway. Unfortunately we cannot compensate when this happens. But we always find a solution together, so don't worry (and luckily the taste will still be fine!)
- If your package gets lost (or 4+ days delayed) we will of course send you a new order.
- If there are any products missing from our order, please notify us so we can arrange a suitable solution.
Frequently asked questions
What is the shelf life of the products?
A minimum of 4 days (e.g. medialunas). Most products stay well much longer. In the freezer they will be good for at least 1 month.
Can I go to the kitchen and buy products there?
You are more than welcome. But unfortunately you cannot buy any products at our kitchen. The kitchen is - besides production - only for the pickup of online orders.
I do not live in Amsterdam. Can I order?
Yes! We deliver in all The Netherlands. And even outside the Netherlands in Belgium, Germany, Denmark, Sweden, Norway and Finland if you go to this website.
I have gluten intolerance, do you sell gluten free products?
Unfortunately not. In our pastries we use - on a regular basis - wheat four and the risk of cross contamination is high.